FAQ
Septic Services FAQ
Have questions about your septic tank services? Clogged grease trap slowing things down? We have the answers!
What kind of septic services do you provide?
Shrek's Septic Services is proud to offer the following services to both residential and commercial locations:
- Septic tank cleaning & maintenance
- Grease trap cleaning & maintenance
- Holding tank cleaning & maintenance
- Portable toilets cleaning & waste disposal
- Treatment plants
- Home treatment plants
- Pump outs
- All septic tank & liquid waste pump-out services
And remember, no job is too large or too small. Give us a call and find out how Shrek's Septic Services can help you!
What sets you apart from your competition?
We are a family-owned business with 40 years’ experience. We personalise our service to every customer’s needs while providing top quality solutions, completed promptly. Our team is available for emergencies, as they don’t take a day off and neither do we!
How much do you charge for a quote on services?
Shrek's Septic Services is pleased to provide FREE quotes for your septic service needs. Call us today and let’s get started.
My property is a large, commercial facility. Can you handle maintenance jobs of that size?
There is no job too big for Shrek's Septic Services! In addition to residential and commercial servicing, we also provide government clients and local councils with septic solutions they can depend on. Our local councils in surrounding regions rely on Shrek's Septic Services regularly to serve our local communities, a testament to our experience, reliable service and expertise in the industry. It is best to call so we can obtain all the specifics about your commercial needs and provide you with a free quote.
How often should I clean my septic tank or grease trap?
The answer is going to be different for everyone based upon several factors, including tank or trap size, usage and time since the last cleaning. We are proud to provide personalised service and welcome the opportunity to discuss your cleaning and maintenance needs. Let us go over your tank or trap maintenance history and provide you with a free quote. Call us today!
I’m in need of a septic service that I don’t see listed. Can you still help me?
Chances are we’ll be able to help you. Give us a call or drop us an email and let us know the service you require for your septic tank.
What is involved in septic tank cleaning?
Septic tank cleaning involves several steps to ensure the system's efficiency and longevity. Initially, a professional will locate and uncover the septic tank access lids. Then, they will inspect the tank for any signs of damage or potential issues. The cleaning process involves pumping out the accumulated sludge, scum and effluent from the tank, ensuring all compartments are thoroughly cleaned. The professional may also check the baffles and effluent filter, if present, to ensure they are functioning correctly. After the cleaning, the tank is re-sealed and the surrounding area is cleaned up, leaving the system ready for use.
What are the signs that a septic tank needs to be cleaned?
Several indicators suggest that your septic tank needs to be cleaned. One of the most common signs is slow-draining sinks, toilets or showers, which indicate that the tank is nearing capacity and cannot effectively process wastewater. Another warning sign is unpleasant odours emanating from drains or around the septic tank area, suggesting that waste is not being properly contained. Additionally, lush, green patches of grass over the drain field or around the septic tank area can indicate a leaking tank. If you notice any of these signs, it’s crucial to schedule a septic tank cleaning promptly.
What should I avoid flushing down my toilet to maintain my septic system?
To maintain your septic system's health and efficiency, it is essential to avoid flushing certain items down your toilet. Non-biodegradable items such as wipes, dental floss and paper towels can cause blockages and disrupt the natural breakdown process within the tank. Additionally, chemicals like household cleaners, paints and medications can harm the beneficial bacteria that are crucial for breaking down waste. Grease and cooking oils should also be avoided, as they can solidify and clog the system. By only flushing human waste and toilet paper, you help ensure your septic system operates smoothly and reduce the risk of costly repairs.
